He had to knock a few times before Trenly answered.
“Hello, we’re not quite open yet but how can I help?” Trenly thought it may have been a customer who was there before the shop even opened; Trenly was a nice guy too so he didn’t like to keep people waiting either.
After all, any reasonable person wouldn’t mind bringing in a customer early, and it made the business seem more like a part of the community, like it had a soul rauther than being there simply for profit – of course, profit was necessary.